FAQs

1. What is 3ActMedia about? What can 3ActMedia do for me? Why should I join?

3ActMedia offers a unique global service to teens to showcase their talent – get your media seen by your peers and also professionals around the world! If you are between the ages of 13 -17, an artist or aspiring artist, this is your site. If your media is exhibited on the site, you will earn 3ActMedia credits!

2. How do I become a member?

First sign up and you’ll automatically be a member! Then upload original media that you’ve created and if your media is approved, it will be exhibited on the site. You will then have “Artist” member status which entitles you to receive credits for as long as your works are exhibited on the site.

3. What are the different types of memberships on the 3ActMedia site?

Apprentice (Get full access to the website):

• You must be between the ages of 13 and 17!
• This membership is for all new members.
• This membership will automatically convert to Artist once you have created original media and it is accepted by 3ActMedia.com and exhibited on the website.

Artist (Get full access to the website):

• You must be between the ages of 13 and 17!
• This membership is for any member who has original media exhibited on the website.
• Artist members share in the pot of gallery credits! Artists can get stuff by redeeming their credits in the 3ActMedia Store.
• To be an artist, you must upload at least one piece of media to the website, however, your media must be reviewed and accepted by 3ActMedia.com. If accepted, it will be exhibited in the media gallery, and you start earning credits towards the purchase of stuff in the 3ActMedia online store.

Alumni (Limited access to the website):

• Alumni membership is reserved for member Artists who have graduated from any high school, secondary school, or an alternative school for youth.
• Once Artist members reach the age of 18, their status is automatically changed to Alumni.

Expert (Limited access to the website):

• Expert membership is closed to the public; 3ActMedia.com will contact industry professionals personally.
• All Expert members are published artists or recognized as an industry professional. Media created by Experts can be viewed under the Professional Gallery.
• Expert members can only access the Professional and Alumni Gallery, and the 3ActMedia Store.

Scout (Limited access on the website):

• You must be age 18 or over
• Scout membership only allows you to visit the Professional and Alumni Gallery, and the 3ActMedia Store where purchases of media products can be made.

4. What happens to my membership when I turn 18?
When you turn 18 your Artist membership will convert to an Alumni membership. You will receive an email notification informing you 90 days before your birthday that you’re membership will convert to Alumni status and any points that you’ve accumulated will be redeemable for 90 days after your 18th birthday. Congratulations on your 18th and enjoy your new membership.

5. What type of media is accepted on your site?
Podcasts, video/film* (sports, music, drama, comedy, sci-fi, etc.), writing (essays, short stories, poetry etc.) photography, sketches, drawings & paintings. *10 min max for teens and 30 min max for industry professionals ( longer length in DVD format available for purchase from the 3Act Store).

6. My organization produces youth media work; how do I submit something to the 3ActMedia site?
Click on the “Contact Us” link at the bottom of our website and fill in the form and include your reason for contacting us.

7. My school produces youth media work; how do I submit some to the 3ActMedia site?
We have a site specially designated for schools. Have your teacher or school sign-up at http://www.3ActMedia.org

8. I am a teen media artist and would like to post some media to the 3ActMedia site. How do I get started?
You must first become a member of our site. Go to “Got Talent” and fill in the registration form. You can then begin submitting your work for approval. If your work is accepted it will be exhibited within 24 – 48 hours after your submission. Good luck!

9. Why should I submit my writing as a PDF document (file extension: .pdf) or as a Text document (file extension: ....txt)?

PDF files are the preferred documents for uploading writing to the site. You can create a PDF document from any word processing file by using the software program Adobe Acrobat. To purchase the program, visit www.adobe.com

TXT files are the only other files acceptable for uploading writing to the website. You can create a TXT document in many ways:

- By saving a Microsoft Word document as a .txt file.

- By creating a TXT document from scratch by using the program, Notepad. Most all computers running Windows have the accessory program Notepad already installed on them. To access the program, click on START (in the lower left corner), click PROGRAMS, click ACCESSORIES, click NOTEPAD. Once the program opens, you can copy text from any word processing program and paste it directly into Notepad.

NOTE: when pasting text into Notepad from a word processing program such as Microsoft Word, many formatting changes will occur such as any italicized text once pasted into Notepad will not be in italic anymore. Because formatting changes will occur, be sure to proof you document carefully.

DOC files, documents created using Microsoft Word, or any other word processing program, can NOT be uploaded to the website for security reasons. However, you can save most word processing documents as a TXT file or you can copy and paste your text into Notepad, which will save it as a text, TXT file.

10. Can I submit anything?
No, see submission criteria

11. How do I post a comment?
You can post comments for a particular member from a particular piece of work that they submitted. There will be a button next to their work for “Comments”. Click on this and submit your comments. They will be able to view the comments you made by accessing their member profile.

12. How can I find out about what’s happening around teens and the arts?
Click on the “Festivals” link or go to “Resources & Links to various Industry Festivals”.

13. I am a member and I am having problems uploading media. Who should I contact for help?
Click on the “Contact Us” link at the bottom of our website and fill in the form and include your reason for contacting us.

14. I forgot my username and password. How do I retrieve these?
Your username is simply your email address. To retrieve your password, click on the “Forgot my password” link and your password will be emailed to you.

15. How long do I have to wait for my work to show up on the site after submitting my media to the site? And why do I have to wait?
If your work is accepted, it will be up on the site within 24 – 48 hours. 3ActMedia takes pride in exhibiting media of the highest quality; therefore, we make sure all submissions have met our criteria standards before it is viewable on the site.

16. Will I be notified if my media is rejected?
Yes, you will receive an automated email notification.

17. Will I be given a reason for the rejection?
No reason will be given for the rejection as the criteria is specified before you upload your work. You are encouraged to resubmit revised or new pieces of work.

18. How do I know your site is a secure site?
3ActMedia holds an SSL Certificate. An SSL Certificate enables encryption of sensitive information during online transactions. Each SSL Certificate contains unique, authenticated information about the certificate owner. Every SSL Certificate is issued by a Certificate Authority that verifies the identity of the certificate owner. Additionally, when you make a transaction you will notice the url will change from http to https which lets you know that the process is secure.

19. How does 3ActMedia verify whether someone is a teenager?
An individual must enter his/her birth date.

20. I am a media organization interested in linking to your community directory, how do I do this?
Send an email to info@3actmedia.com.

21. I am with a school and am interested in starting a youth media program. How do I get started?
Click on the link “Are you an Educator?” which will take you to our website for educators, www.3actmedia.org.

22. Does 3ActMedia offer internship opportunities?
Send an email to info@3actmedia.com. 3ActMedia will look forward to discussing our current opportunities with you.

23. How do I inquire about employment opportunities?
Send an email to info@3actmedia.com. 3ActMedia will look forward to discussing our current opportunities with you.

24. How can I make a contribution or donation to 3ActMedia?
Send an email to info@3actmedia.com. We would love to have your support!

25. Do you offer any assistance with creating various types of media?
YES! You can click on the “Resources” link and get assistance from a professional or be resourceful by researching yourself!

26. How do I purchase media on the site?
The media located in the gallery is for viewing only. To purchase media click on 3ActMedia Store.

27. My question isn’t listed here. How can I contact 3ActMedia for further assistance?
Click on the “Contact Us” link at the bottom of our site and fill in the form. Someone from our staff will get back to you.

28. I saw some offensive language on your site. How do I notify 3ActMedia about this?
You will be able to mark the content as offensive by going to the “Flag Media” section within the “Youth Member Profile” section of our website. Then, an alert will be sent to us to investigate further. If you don’t have a member profile and would like to report offensive material, click on “Contact US” and send us a message.

29. I saw copyrighted media on your site or media that doesn’t belong to the person who posted it. How do I notify 3ActMedia about this?
3ActMedia takes copyright infringement very seriously. If you believe someone has posted media that belongs to someone else, you can notify us by clicking on the DMCA link at the bottom of the page. Follow the instructions for reporting your concern. If you’re not sure if the work is copyrighted, but are sure that it belongs to someone else, then you may still report your concerns to us by clicking on the DMCA link. Remember, if you report someone, your claim will be investigated. This is a serious matter that could involve legal action.

30. How long will my work be exhibited on the site?
In general, we reserve the right to remove work at any point in time. If a users account is active (they have logged into their profile at least once within the past year and particular pieces of media have been viewed within the past 6 months) then it will remain on the site indefinitely unless removed by the user.

31. How do I earn credits, and then how do I redeem the credits for purchases or discounts on your site?
You earn 3ActMedia credits through our credit redemption system. You earn credits from exhibiting media on our site! It’s that simple! Credits can then be redeemed for discounts at retail stores (coming soon), or you can redeem the credits for merchandise in the 3ActMedia online store. To redeem the credits for discounts or purchases click on the “3ActMedia Store” link.

32. How often are the credits distributed to an “Artist” member?
3ActMedia will distribute credits every month.

33. How do I know how many credits I have?
You can check your account in your member profile view.

34. Does every “Artist” member get credits?
Yes! At 3ActMedia everyone who has “Artist” member status will receive credits for every month that they are exhibited on the site!

35. I wish to advertise on your site. How do I go about doing that?
Click on the “Advertising & Sponsorship” link at the bottom of any page of the website and send us an email at sales@3actmedia.com for further details.

36. What is Internet safety?
Visit these sites among others for more information on internet safety: http://www.safekids.com, http://www.iSAFE.org, and http://www.fbi.gov/publications/pguide/pguidee.htm